The Profitable Hotel Company offers specific training courses on upselling and inhouse sales. We believe passionately that the hospitality industry needs to learn from retail disciplines when it comes to selling more to customers they already serve.
The upselling and inhouse one-day sales courses have been personally written by Harrison and contain real examples from his time in senior positions with Select Country Hotels, Holiday Inn, Marriott Hotels, Arcadian and Premier Hotels.
At the Vineyard we had spent months analysing our brand strengths and developing a new internal and external image and had come to a point where we couldn’t see the wood for the trees. We turned to Stuart for some welcome clarity and the direction we needed to monetize our efforts. He gave us a clear, no-nonsense approach with a mechanism for monitoring progress and results which helped us work out which of our many ideas were converting to business.
Andrew McKenzie, Managing Director, The Vineyard Group